1. Introduction

Welcome to Hotel Crown Inn. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of personal information from our guests:

1. Identification Information: Name, CNIC, Passport, Driver’s License, and other government-issued ID.
2. Contact Information: Phone number, email address, and physical address.
3. Payment Information: Credit card details or other payment-related information.
4. Booking Information: Details related to your stay, such as check-in and check-out dates, room preferences, and special requests.

3. How We Use Your Information

The information we collect is used for the following purposes:

1. To verify your identity and facilitate the check-in process.
2. To process your reservations and payments.
3. To communicate with you regarding your booking and any special requests.
4. To comply with legal and regulatory requirements, including those related to guest identification and safety.

4. Identification Policy

In compliance with government regulations, all guests aged 18 and above are required to present valid photo identification at the time of check-in. The acceptable forms of identification include:

1. CNIC (Computerized National Identity Card)
2. Driver’s License
3. Passport

Please note that without valid identification, we reserve the right to deny check-in. Additionally, all Pakistani couples must provide valid identification cards as proof of marriage upon check-in.

5. Rights of Admission

Hotel Crown Inn reserves the right to deny accommodation to guests residing in the same city as the hotel. This policy is in place to ensure the safety and security of all guests. We appreciate your understanding and cooperation.

6. Sharing of Information

We do not share your personal information with third parties, except as required by law or to protect the safety and security of our guests and property. This may include sharing information with law enforcement or other government authorities.

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes implementing physical, electronic, and managerial safeguards.

8. Your Rights

You have the right to access and update your personal information. If you would like to review, correct, or delete your personal information, please contact us at Contact us

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at Hotel Crown Inn